Business Process Reengineering is the redesign and analysis of workflows between and within enterprises in order to automate non-value-added tasks and optimize end-to-end processes.
It involves modifications in processes and in structures inside the business environment. In Business Process Reengineering (BPR), the entire organizational, human, and technological dimensions may be changed. Information technology provides office automation therefore it plays a significant role in BPR. It provides flexibility in manufacturing, supports rapid and paperless transactions, allows the business to be conducted in different locations, and permits quicker delivery to customers. In nutshell, BPR allows an effective and efficient variation in the manner of performing work.
Brief Explanation of Business Process Reengineering
Processes involved in the business are categorized into three elements: the inputs, the processing, and the outcome. BPR chiefly interferes in the processing element, which is re-engineered for the purpose of making it less money and time-consuming.
For analyzing the business process reengineering, we can take the example of a fast food company that can completely change the way of delivering products. The process for this form of restaurant functions like any other. Firstly, the customer places an order. Secondly, the order is forwarded to the kitchen. Lastly, the kitchen staff makes the food! By analyzing the process, we observe that more efficiency would be achieved if some parts of the frequently ordered food were made beforehand. When an order is received then the whole thing is assembled and dispatched. This is a whole change in process functioning. As result, there are fewer accidents, more control, more ability to focus on the client’s needs, and more employee satisfaction.